Seller service and mandate terms
Seller service terms and exclusive mandate conditions.
Role
AutoFocus acts only as a disclosed intermediary. The private owner remains the vehicle seller; AutoFocus does not own or sell the vehicle and never receives the vehicle price.
Fees and payment
The AutoFocus service is free for private sellers. The buyer pays the vehicle price directly to the seller. Commercial terms with partner garages remain separate.
Exclusive mandate
The exclusive mandate lasts 60 days with no automatic renewal. Introduced-buyer protection lasts 90 days after expiry or cancellation.
Seller duties
The seller truthfully declares identity, ownership, authority, finance, mileage, defects, documents, availability, insurance, and material changes.
Fees
The AutoFocus service is free for private sellers. Commercial terms with partner garages are communicated to garages. No buyer fee, deposit, or escrow is used.
Data and providers
Private data, documents, bank evidence, signatures, exact addresses, plates, and full VINs are protected. Fixed providers are used only for their defined purpose.
Rights and evidence
Requests, complaints, reports, appeals, withdrawals, and document access create durable auditable records.