Frequently asked questions
These answers explain the service: free seller valuation and garage contact requests.
The answers below are general information. Commercial agreements with garages remain separate.
AutoFocus role
Understanding the disclosed-intermediary model.
What does AutoFocus do for a seller?
AutoFocus helps the seller enter car details, receive an indicative valuation, and prepare a readable request for garages.
Does AutoFocus automatically share my data with garages?
No. Sharing with garage partners happens only after the seller explicitly authorizes it in the request.
Does AutoFocus buy my car?
No. AutoFocus is a disclosed intermediary. It does not buy the vehicle and does not become its owner. Proposals come from approved garages, and the seller remains free to accept or refuse.
Who receives the vehicle payment?
The buyer pays the vehicle price directly to the seller. AutoFocus does not receive or hold the vehicle sale price.
Seller process
What happens after the form is submitted.
What information is requested?
The form asks for vehicle details, condition, history, useful photos, location, and target price.
Will a garage always contact me?
No. AutoFocus prepares and forwards the authorized request, but it does not promise that a garage will make a proposal or get in touch.
Must I accept a garage offer?
No. The seller remains free to accept, refuse, or ask for clarification on each presented proposal.
Fees
What the seller and the garage pay.
Is the service paid for sellers?
No. For private sellers, valuation and garage-offer requests are free.
What does the garage pay?
Viewing a package or making an offer creates no fee. After seller acceptance and AutoFocus deal confirmation, the garage owes a net fee equal to 2% of the confirmed accepted price, subject to a EUR 350 net minimum and EUR 1,500 net cap, plus Luxembourg VAT.